1. Delivery Scope
    • We offer worldwide doorstep delivery via trusted shipping partners.
  2. Shipping Costs
    • Free worldwide shipping for all orders.
    • For express or special delivery requests, additional fees may
      apply based on specific agreements. Please contact us if you have special delivery
      requirements.

  3. Delivery Timeframes
    • Order processing time: 3–5 business days after order confirmation.
    • Estimated delivery time: 5–10 business days.
    • Note: Delivery times may extend during holidays, special events,
      or due to weather and other unavoidable conditions. We will update you via email or sms if
      there are any issues during the shipping process that slow down the shipping process.
  4. Order Tracking
    • After dispatch, you will receive a confirmation email with a
      tracking number.
    • You can track your order status via the courier’s website or
      contact us directly for assistance. (Fedex, UPS,…)
  5. Order Responsibility
    • We take full responsibility for products during shipping to
      ensure they arrive safely and intact.
    • If your product is damaged, lost, or incorrectly delivered due
      to shipping issues, we will replace the item or issue a refund promptly.

  6. Shipping Support Contact
    • Hotline:
    • Support Email: support@celorist.com