We understand that your privacy and the security of your personal information are critically important. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our website.

  1. Information We Collect
    We collect the following personal information when you place an order or register an account:
    • Full name
    • Shipping and billing addresses
    • Email address
    • Phone number
    • Payment information (when required)

    Additionally, we may collect automatically generated data such as IP addresses, browser type, access history, and cookies to enhance user experience.

  2. Use of Your Personal Information 
    Collected information is used for the following purposes:
    • Processing and delivering your orders.
    • Notifying order status and updating shipping information.
    • Customer support, handling returns, warranty claims, or complaints.
    • Improving our products, services, and your shopping experience.
    • Sending promotional information, special offers, and news
      (with your consent).
  3. Information Security 
    We commit to absolute confidentiality of your personal information, employing appropriate technical and administrative measures to prevent unauthorized access, use, or disclosure.
    • We never share, sell, trade, or rent your personal information to third parties, except as required by law or requested by authorized agencies.
    • Only necessary information is shared with shipping partners to fulfill delivery.
  4. Cookies 
    Our website uses cookies to improve your browsing experience, remember your preferences, login information, and cart items. You may refuse or delete cookies at any time through your browser settings.
  5. Your Rights
    You have the right to access, modify, or delete your personal information by logging into your account or contacting us directly for assistance.
  6. Changes to Privacy Policy
    We reserve the right to update or modify this Privacy Policy without prior notice. Changes will be posted on our website and become effective immediately upon publication.
  7. Contact Us
    If you have questions or concerns about our Privacy Policy, please
    contact us at:
    • Hotline: [Phone number]
    • Email: support@celorist.com